Phones down for four hours for base station work
TELSTRA says a four-hour disruption to mobile phone and wireless internet services in Gloucester yesterday was due to work at the town base station.
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The telecommunications provider said notification of the works would normally appear on its service status page but it did not on this occasion, which was a fault on Telstra’s part.
“We apologise for the interruption to mobile services on Wednesday as we undertook work to upgrade our base station in Gloucester,” a spokesman for Telstra said.
“This resulted in a disruption to mobile services between 11.06am to 3.07pm.
“Every effort was made to reduce the impact to our customers and we apologise for any inconvenience caused.”
