LJ Hooker Taree opened its doors in 1974 as the first regional LJ Hooker franchise office.
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Amanda Tate and her husband took over the business in May 1996 with five staff.
"Our focus is our clients and we are always striving to improve the way we do business with them," says Amanda.
"We aim to be personable and our landlords and tenants often become part of our LJ Hooker family.
"This is not only from our service but looking after our team and ensuring they have the skills and experience required to do their job to the best of their ability whilst enjoying what they do.
"We love going above and beyond what is expected and becoming their go-to agency for everything in real estate.
"Our team is now at 20 and with such a large property management base, thirteen are in property management and/or administration and our sales team of seven.
"Every single member of our team play a crucial role in what we do and are the only reason we are good at what we do.
"We strive to provide exceptional service but we have so many factors that can challenge you and property management is not easy.
"Our landlords know what we strive to do for them, they know we are on their side and they know we guarantee our service."
Our foundation is right, our team love their jobs and it just shows through.
- Amanda Tate
The LJ Hooker Taree team are doing their bit for the community.
Amanda says "Being in the business of housing people, we have created pathways for high-risk tenancies to earn their way back into private housing.
"We offer short term accommodation that is supervised and work in with the many government agencies who offer support to find homes for the otherwise homeless.
"When tenants find themselves struggling, we work with them and put them in touch with the relevant services.
"Our experience is that most people want to do the right thing and may just need educating or a push in the right direction.
"We also organise the annual Carols in the Park which is our way of giving back to the community.
"We love putting on this free event which gets everyone together at Christmas."
Advice from the experts
Amanda Tate says successful property management is all about supplying your team with the right training and tools.
"It is important to have the right person on the job," says Amanda.
"A property manager needs to be strong, decisive and confident in all types of situations."
If you're looking to rent out your property, Amanda advises:
- Do your research and find the property manager that you feel comfortable entrusting your asset with.
- An experienced property manager will always save you money especially if they have experience with their own investment properties.
- Have a list of questions of what is important to you as rent and commission should never be the priority.
- A good property manager will know their market, understand your needs and find the right tenant that suits you.